GROUP EXERCISE CLASSES

  • To ensure everyone gets a fair chance at attending a class and to avoid turning you away if we’re at class capacity, we use a booking system.
  • IMPORTANT: there is no need to book if you plan to use the gym floor only.
  • Classes are capped at 20 participants; however this may change if the state Government amends restrictions.
  • Classes will be 45 minutes in duration unless otherwise stated.
  • Booking will open at 8am three days prior to the class
  • You will be able to book a maximum of 2 classes per day and a maximum of 6 at any one time.
  • If you miss out on a place you can opt in on our waiting list. If you have notifications turned ‘on’, you will be notified if a place becomes available.
  • Can I cancel my booking?

We understand that your plans may change and ask for a minimum of 3 hourss notice if they do. If you don’t show or provide 3 hours notice twice you’ll be automatically blocked from booking for the next 30 days. You will still be able to attend classes, but you will lose your privilege to reserve a spot.

  • When you arrive for your class please see Health Mates reception to have your RWC card scanned. Your instructor will also record your class attendance based on your booking, so please arrive 5-10mins early so we can get the class started on time.
  • At the end of your class we will ask you to clean/sanitise any equipment used and promptly depart from the room to minimise contact with the following class participants and to ensure the next class can kick off on time.
  • Please avoid congregating around the studio’s entry and hallways at the start and end of your class.
  • There will be markers on the floor to indicate 1.5m distance. We appreciate that not all classes are stationary, but want to remind everyone to maintain social distancing.
  • Rev classes will have bike locations marked. We know some of you have favourite spots, but request you use these markers for the safety of yourself and fellow cyclists.
  • We will not be holding contact Boxing classes until further notice.
  • Bring a large towel, water bottle and mat (if you have one).
  • If you have your own weights, Pilates/Yoga props or bands to use in classes you are welcome to do so.

 

How to book or cancel a class:

i) Contact us at Health Mates to set you account

ii) Confirm your account via the email you will be sent. If you didn’t receive the email check your spam account.

iii) Download our free Health Mates App

 

To book a spot in a class:

  • Open our app
  • Click on Class Timetable.
  • Scroll to the date you want to attend (across the top) and click it.
  • Scroll to find your class.
  • Select ‘Book’.

 

To cancel your booking:

  • Open our app
  • Click on Class Timetable.
  • Scroll to the date and class you had booked.
  • Select ‘Delete Booking’.