GROUP EXERCISE CLASSES

  • To ensure everyone gets a fair chance at attending a class with us and to avoid turning you away if we’re at class capacity, we will be using a booking system for classes.
  • IMPORTANT: there is no need to book if you plan to use the gym floor only.
  • The class timetable will be posted on our website closer to our opening date. Until then classes will be visible from our Health Mates app only.
  • Classes will be capped at 20 participants; however this may change if the state Government amends restrictions.
  • Classes will be 45 minutes in duration unless otherwise stated.
  • You will be able to book a maximum of 2 classes per day.
  • If you miss out on a place you can opt in on our waiting list. We will contact you if a spot becomes available.
  • Can I cancel my booking?

We understand that your plans may change and ask for a minimum of 60mins notice if they do. If you don’t show or provide 60mins notice 2 times you’ll be automatically blocked from booking for the next 30 days.

  • When you arrive for your class please see Health Mates reception to have your RWC card scanned. Your instructor will also record your class attendance based on your booking, so please arrive 5-10mins early so we can get the class started on time.
  • At the end of your class we will ask you to clean/sanitise any equipment used and promptly depart from the room to minimise contact with the following class participants and to ensure the next class can kick off on time.
  • Please avoid congregating around the studio entry at the start and end of your class.
  • There will be markers on the floor to indicate 1.5m distance. We appreciate that not all classes are stationary, but want to remind everyone to maintain social distancing.
  • Rev classes will have bike locations marked. We know some of you have favourite spots, but request you use these markers for the safety of yourself and fellow cyclists.
  • We will not be holding contact Boxing classes until further notice.
  • Bring a towel, water bottle and mat (if you have one).
  • If you have your own weights, Pilates/Yoga props or bands to use in classes you are welcome to do so.
  • As lockers will not be available initially please leave your bags and personal belongings at home and only bring essentials.

 

Due to the on-going building works our studios within Health Mates will not be accessible until approximately 13 July. Until then classes will be held in the Whitlam Theatre and carpark (location will be stated in our app).

 

How to book a class:

  1. Download the free Health Mates app:
  • Download our Health Mates App (click here to download) and set up your Mywellness account (this is includes in the steps when you first download our app).
  • Confirm your account via the email you will be sent. If you didn’t receive the email check your spam account.
  • Allow up to 48 hours for us to approve you as a member and enable you to book.

 

  1. To book a spot in a class:
  • Open our app
  • Click on Class Timetable.
  • Scroll to the date you want to attend (across the top) and click it.
  • Scroll to find your class.
  • Select ‘Book’.

 

  1. To cancel your booking:
  • Open our app
  • Click on Class Timetable.
  • Scroll to the date and class you had booked.
  • Select ‘Delete Booking’.